Melissa

  • Total activity 146
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Activity overview

Latest activity by Melissa
  • Melissa created an article,

    I cannot choose to ship to China or Hong Kong.

    Yes, we do not ship directly into China or Hong Kong because we currently have an exclusive Distributor in this region that you may wish to contact. Details are as follows:Name: Denise Xuemail: den...

  • Melissa created an article,

    I removed the tags from my items, can I still return them?

    We are unable to accept a return without its original tags. If you have removed the tags, but still have them intact and the item you ware wanting to return is unused/unworn and in its original con...

  • Melissa created an article,

    The discount did not apply to my order.

    If you believe your discount has not applied to your order correctly, please log a dispute in our online Resolution Centre by clicking on this link: https://www.bedheadhats.com.au/_myacct/warranty ...

  • Melissa created an article,

    How do I return a sale or discounted item?

    To return a sale or discounted item(s) for a refund of the purchase price: Please notify us via email at contactus@bedheadhats.com.au with your return request and details of the item(s) you would ...

  • Melissa created an article,

    I have been double charged for my order.

    If you believe you have been charged incorrectly for your order, please log a dispute in our online Resolution Centre by clicking on this link: https://www.bedheadhats.com.au/_myacct/warranty We wi...

  • Melissa created an article,

    Where's my free shipping coupon code?

    Sometimes the subscription confirmation may arrive in your junk mail or promotions folder. If you still cannot locate the welcome email, send Melissa an email on contactus@bedheadhats.com.au . She ...

  • Melissa created an article,

    Am I subscribed?

    If you would like to check on your subscription, send Melissa an email on contactus@bedheadhats.com.au . She can check on your subscription and advise you of your status.

  • Melissa created an article,

    Do you have any sales or promotions?

    You can join our Facebook VIP page to get the latest news and updates on all our promotional events. Use this link to take you to the VIP page: We love our Bedhead Hats!

  • Melissa created an article,

    I can't find the hat I want in stock.

    Unfortunately, some of our prints will sell out. We only run our prints once, so when they are gone, they are gone for good. We regularly restock our core colours in our Original, Swim and Heritage...

  • Melissa created an article,

    What discounts do you offer?

    We have bundles of hats on offer at discounted prices, which you can find under the SHOP tab by selecting Bundles. We have a number of hats and wet bags in our SALE section on offer at discounted p...